1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, payment details, and other details required for order processing.
- Account Information: Username, password, and preferences if you create an account on our website.
- Technical Data: IP address, browser type, operating system, and device information.
- Usage Data: Interactions with our website, including pages visited, time spent, and purchase history.
- Communication Data: Information provided through customer support inquiries or other direct interactions.
2. How We Use Your Information
We use your information for the following purposes:
- To process orders, payments, and deliveries.
- To provide customer support and respond to inquiries.
- To improve our website, services, and user experience.
- To send updates, promotions, or marketing communications (with your consent).
- To comply with legal obligations and prevent fraudulent activities.
3. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information. However, we may share data with:
- Service Providers: Payment processors, shipping companies, and IT support providers who help us operate our business.
- Legal Authorities: If required by law or to protect our rights, we may share information with law enforcement agencies.
- Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new entity.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
5. Data Security
We implement security measures to protect your personal information. However, no online transmission is 100% secure. We encourage you to keep your account credentials confidential.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications at any time.
- Request a copy of your stored personal information.]
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content. Please review their policies before providing any information.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Order Processing & Build Time
- Our RTF FPV drones are custom-built upon order. If all components are in stock, the build process will take up to 4 days after checkout.
- If any components are unavailable, the build process may take up to 7 days, plus additional shipping time.
- You will receive regular updates on the build progress and shipping status via WhatsApp.
By placing an order, you acknowledge and agree to these terms.
Skyforgen LLP
Thank you for trusting Skyforgen LLP with your information.